COVID-19 scenarios for operator business services revenue: worldwide forecast 2019–2024
26 May 2020 | Research
Data | Excel | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies
Operators’ revenue from business services could decline in 2020 by up to 9% due to the impact of COVID-19. This varies significantly by service and geographical region and in the long-term we expect to see an increase in revenue for certain services.
This data annex expands on the global and regional analysis provided in COVID-19 scenarios for telecoms operator service revenue: worldwide forecasts 2019–2024.
Methodology
We built three COVID-19 scenarios around different GDP forecasts based on third-party data: mild, moderate and severe. We quantified the impact of each scenario on telecoms operator business revenue for business services including fixed and mobile voice and data, unified communications, security and other cloud services. These forecasts explore the impact on the revenue and subscriber base for operators.
Geographical coverage
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Central and Eastern Europe
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Western Europe
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Developed Asia–Pacific |
Emerging Asia–Pacific
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Latin America |
North America |
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Middle East and North Africa |
Sub-Saharan Africa |
Business services included
| Mobile handset | Mobile broadband | Mobile IoT connectivity |
| Fixed voice | Fixed broadband | Dedicated connections |
| Unified communications and hosted voice | Security | Colocation and hosting |
| SaaS | PaaS |
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