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Operator business services: Germany forecast 2019–2024

30 June 2020 | Research

Igor Babić

Forecast report | PPTX and PDF (17 slides) | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies


“Operator business services revenue in Germany is expected to increase during the forecast period, mainly driven by the growing demand for ICT services from businesses of all sizes.”

This report provides an outlook on the telecoms and ICT services market in Germany for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report contains:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the governmental and public sectors).

This report also provides short profiles of the main operators that are active in the German business telecoms market: Deutsche Telekom (including T-Systems), Vodafone, Telefónica (O2), United Internet and Plusnet. It briefly mentions NFON (a cloud-hosted voice solutions specialist) and some of the smaller operators present in this market.

Coverage

Geographical coverage

 

Services

  • Germany
 

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
 

ICT

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Business size

 

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

 

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