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Automated assurance: worldwide forecast 2020–2025

02 October 2020 | Research

Anil Rao William Nagy

Forecast report | PPTX and PDF (19 slides); Excel | Automated Assurance

"5G will trigger a new surge in CSP spending on assurance from 2020 onwards; it is expected to account for 32% of spending on automated assurance by 2025."


This report provides forecasts for communications service provider (CSP) spending on automated assurance software and related services for 2020–2025. The automated assurance market will reach USD6.9 billion by 2025. The total spending on the key drivers (5G-related assurance, cloud-based assurance technologies and intelligent automation) will increase at a CAGR of 15% and they will account for 60% of the total spending by 2025.

This forecast report provides:

  • a detailed, 6-year worldwide forecast for spending in the automated assurance market, split into:
    • four main application sub-segments: probe systems, service management, intelligent performance and fault management and workforce automation
    • two delivery types: product-related and professional services (PS)
    • four telecoms services: mobile, IoT, consumer fixed and business fixed
    • eight geographical regions: Central and Eastern Europe (CEE), developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP), Latin America (LATAM), the Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE)
  • an examination of the key market drivers and how they will affect spending during the forecast period
  • analysis of the business environment and regional dynamics that will influence the automated assurance market
  • a detailed market definition
  • recommendations for communications service providers (CSPs) and vendors.


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