Approaches to providing security services to the mid-market: 12 telecoms operator case studies

14 February 2020 | Research

Tom Rebbeck

Case study | PPTX and PDF (30 slides) | Enterprise Services| Cyber Security


"These case studies show that operators are adopting a range of different approaches to address the mid-market security opportunity."

Many operators are looking at offering security services as a way of growing revenue in their business divisions, and the mid-market (that is, the market formed of companies with 250–1000 employees) is an area of particular interest. This report provides an overview of the approaches of 12 operators that are already addressing this market and gives details of their portfolios, target markets and strategies.

This report answers the following questions.

  • What strategies are operators using to address the mid-market security opportunity?
  • How do the approaches differ by type of operator?
  • How do operators position security services alongside other offerings, such as connectivity?
  • Which vendors are operators working with?

The following companies are featured in case studies.

  • AT&T
  • BT
  • Claranet
  • KPN
  • Orange
  • Exponential-e
 
  • PCCW Global
  • Telefónica
  • Telia
  • Virgin Media
  • VodafoneZiggo
  • Zain

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Author

Tom Rebbeck

Partner, expert in TMT consumer and business services