Business survey 2019: fixed voice and unified communications for large enterprises
10 October 2019 | Research
Survey report | PPTX and PDF (8 slides) | Enterprise Services
This report is based on our survey of over 670 large enterprises across 10 countries in 1Q 2019. The report highlights the key findings from this research that relate to the adoption and deployment of unified communications (UC) services by large enterprises. It also outlines how customer satisfaction influences customers' willingness to consider fixed operators as potential providers of UC services.
This report provides:
- data on the use and planned deployment of UC applications among large enterprises
- an analysis of the adoption of PBX services
- information on the preferred deployment model for conference and instant messaging (IM) applications
- analysis of operators' potential to provide UC services relative to the quality of their fixed services.
Analysys Mason's Business survey 2019 was conducted in the following 10 countries.
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Business survey 2019
Analysys Mason's Business survey 2019, conducted in 1Q 2019, covered almost 3000 businesses in 10 countries.
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