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COVID-19: impact of the 2008 financial crisis on operator business services

01 April 2020 | Research

Catherine Hammond

White paper | PDF (11 slides) | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies


"The impact of economic shock on operator business services is often more-muted than that on the wider economy."

FREE REPORTCOVID-19: impact of the 2008 financial crisis on operator business services

The COVID-19 pandemic is causing huge disruption to business activities and disruption looks increasingly likely to continue for many months. This report examines the impact of the financial crisis in 2008 on operator business services and considers how analysis of the previous crisis might help to inform operators about the likely outcome of some aspects of the COVID-19 pandemic. It examines data from 2005 to 2012 on:

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  • operator business service revenue
  • regulator-reported total market revenue for business services
  • the number of fixed-line business services connections
  • employment trends.
COVID-19: impact of the 2008 financial crisis

We have identified some trends from the 2008 financial crisis that may help operators predict how business service demand will change due to COVID-19.

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COVID-19 resources

Insights into how COVID-19 will impact the TMT industry and how to navigate the challenges

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