Managed service providers operate in a large and rapidly expanding market, but addressing the related revenue opportunity will be challenging. This...
Continuum held its largest European event in March 2019. Security and automation were the two focus areas. This article discusses these themes and...
A large and growing market for MSP services is attracting interest from a variety of companies. This articles explores the strength and weaknesses of...
More companies are outsourcing IT support to managed services providers (MSPs) as IT services become more complex. This article explores the role of...
MSPs operate in a challenging environment. Providing high-quality services is essential to be successful in this competitive space. Most MSPs do not...
MSPs operate in a challenging environment. They need to be innovative, develop their staff, provide good customer service and be price-competitive to...
MSPs use a variety of sales and marketing techniques to support their businesses. This report uses a survey of 950 MSPs worldwide to look at the...
Most operators do not have a significant role in the managed security market – we estimate that they won just 17% of addressable spend in 2016. This...
The market for managed security addressable by operators is substantial – over USD12 billion a year – but operators are missing out on this market....
Many telecoms operators are experiencing declining enterprise revenue, and security solutions offer a promising area of growth. Operators will need...
