Benchmarking of prices of high-speed broadband services and their networks

On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing in eleven Western European countries.¹ 

We calculated a price per subscriber per month based on the published prices of such services (for download speeds of 100Mbit/s or more). We also considered quality and availability metrics related to these services and the networks over which they are delivered – this included the metrics released in November 2021 by the European Commission as part of the Digital Economy and Society Index (DESI).

The objective was to understand how consumer prices of higher-speed Dutch internet services, and their networks, compare to their European peers.

We found that Dutch fixed networks are amongst the highest-performing networks and, given this, the retail prices for high-speed internet services were reasonable.

A copy of a factsheet summarising our findings can be found here.

¹ Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden and the UK