NICE: customer engagement
01 August 2025 | Research and Insights
Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
NICE is combining AI, automation and omni-channel orchestration into its platform and has ambitions to expand into broader enterprise communications.
Information included in this report
- Strategy overview
- Analysis of NICE, including strengths and weaknesses
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Author
Patrick Serberis
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