Telstra: operator AI strategy for internal operations

Operators are evolving their AI strategies to maximise investment in AI, with the aim of transforming their businesses. Telstra is investing heavily as well as setting up strategic vendor engagements and operational practices to ensure it achieves its ambitions for AI.

Information included in this report

• Overview of Telstra's AI strategy for internal operations, including key initiatives and partnerships
• Analysis of this strategy, including key lessons