Zendesk: customer engagement
11 August 2025 | Research and Insights
Company profile | PPTx and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
Zendesk is currently focused on enhancing its AI, automation and voice capabilities to strengthen its position as a global provider of modern, cloud-based, customer engagement solutions.
Information included in this report
- Strategy overview
- Analysis of Zendesk, including strengths and weaknesses
USD549
Log in to check if this content is included in your content subscription.
Author
Patrick Serberis
Research AnalystRelated items
Tracker
Operational applications M&A tracker 2025
Article
China Unicom’s Tone Tone shows how embedding network-delivered AI can result in mass adoption
Report
Analysys Mason research and insights topics for 2026