Automated assurance: worldwide market shares 2024

10 September 2025 | Research

Dennisa Nichiforov

Market share report | PPTX and PDF (48 slides) | Automated Assurance


"Tightened capex and opex budgets caused a 1.1% decline in automated assurance revenue in 2024. However, automated assurance remains a long-term strategic necessity for network efficiency and profitability."

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This report provides market share data for telecoms operator spending on telecoms-specific automated assurance software systems and related services for 2024. It provides details of how the spending varied by delivery model, vendor and region. The report also includes profiles of the leading vendors in the market.

Questions answered in the report

  • What was the overall size of the market (automated assurance software systems for the telecoms industry) and what drove this spending among telecoms operators?
  • Who are the major vendors and what is their share of revenue in the automated assurance systems market?
  • What are the different drivers and growth rates of operator spending on products and professional services?

Who should read this report

  • Vendor strategy teams that need to understand where growth is slowing or increasing across different sub-segment categories
  • Product management teams that are responsible for feature functionality and geographical focus, and product marketing teams that are responsible for market share growth
  • Market intelligence teams at vendors that want to understand how their competitors compare with each other
  • Operators that are planning digital transformation journeys and want to ensure that their current vendors are staying up to date

This report and the associated data annex provide:

  • detailed market share data for the automated assurance systems and services market, split by:
    • three sub-segments: data acquisition, validation and analysis; service, performance and fault management; and field service management
    • two delivery types: product and professional services
    • eight geographical regions: Central and Eastern Europe (CEE), developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP), Latin America (LATAM), the Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE)
  • analysis of the business environment and regional dynamics that will influence the automated assurance market
  • a detailed market definition
  • recommendations for vendors
  • detailed profiles of 17 vendors in this market.

Company coverage

  • Amdocs
  • Blue Planet
  • BMC
  • Elisa Polystar
  • Ericsson
  • EXFO

 

  • HPE
  • IBM
  • Infosys
  • Mycom
  • NETSCOUT
  • Nokia

 

  • Oracle
  • RADCOM
  • Salesforce
  • ServiceNow
  • Spirent

USD8799

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Author

Dennisa Nichiforov

Principal Analyst