Operational applications: worldwide forecast 2025–2030

23 January 2026 | Research and Insights

Justin van der Lande | Dennisa Nichiforov | Michelle Lam | Patrick Serberis

Forecast report | PPTX and PDF (12 slides); Excel | Applications Data and Strategies


"CSPs' demand for OSS/BSS solutions will continue during the forecast period, but CSPs' increasing need to achieve greater efficiencies will curtail spending growth."

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This report provides forecasts for communications service providers’ (CSPs’) spending on all operational application and related services for 2025–2030. It provides details on spending by delivery model, service type and region, as well as the major drivers, including 5G. 

The report also provides recommendations for vendors and CSPs.

Questions answered in this report

  • How will the shift towards 5G standalone affect CSPs’ spending on telecoms software?
  • How will automation and cloudification change CSPs’ spending?
  • What are the key trends and factors that will affect the operational applications market during 2025–2030?
  • What are the regional factors that will drive revenue growth?
  • What should vendors do to exploit new business opportunities?
  • How will professional services for operational applications perform during the forecast period?

Coverage

This report provides a detailed 5-year forecast of the worldwide operational applications and related services market, split into the following areas.

Segments

 

Regions

 

Telecoms service sectors

  • Automated assurance (AA)
  • Customer engagement (CE)
  • Monetisation platforms (MP)
  • Network automation and orchestration (NAO)
  • Service design and orchestration (SDO)

 

  • Central and Eastern Europe (CEE)
  • Developed Asia–Pacific (DVAP)
  • Emerging Asia–Pacific (EMAP)
  • Latin America (LATAM)
  • Middle East and North Africa (MENA)
  • North America (NA)
  • Sub-Saharan Africa (SSA)
  • Western Europe (WE)

 

  • Business fixed
  • Consumer fixed
  • IoT
  • Mobile

 

USD8799

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Authors

Justin van der Lande

Research Director

Dennisa Nichiforov

Principal Analyst

Michelle Lam

Senior Analyst

Patrick Serberis

Research Analyst