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  • 8 March 2023
  • Article
Free
Mobile security vendors can maximise their revenue by improving offerings and partnerships to target SMBs

Effective mobile cyber security is a top priority for small and medium-sized businesses (SMBs). Analysys Mason’s 'SMB Technology Forecaster'...

  • Jiachen Zhang
  • Lucy Brooker
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  • 6 March 2023
  • Article
Free
Salesforce should build on its strategy to grow in the SMB market by addressing specific concerns

Small and medium-sized businesses (SMBs) worldwide are expected to increase their spending on cloud customer relationship management (CRM)...

  • Lucy Brooker
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  • 10 January 2023
  • Article
Free
Top SMB technology trends in 2023

This article summarises Analysys Mason’s predictions for how much small and medium-sized businesses (SMBs) will spend on technology in...

  • Bob Takacs
  • Joseph Bertran
  • Eileen Zimbler
  • Karthik Pannala
  • Li Lin
  • Youngeun Shin
  • Lucy Brooker
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  • 9 December 2022
  • Tracker
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Managed service providers revenue tracker 1H 2022

Analysys Mason's 'Managed service providers (MSPs) revenue tracker' provides the financial details for providers that report managed service revenue...

  • Lucy Brooker
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  • 28 November 2022
  • Article
Free
CRM vendors have an opportunity to attract SMBs as business leaders plan their 2023 budgets

Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....

  • Lucy Brooker
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  • 2 September 2022
  • Article
Free
SMBs’ spending on marketing automation applications is increasing rapidly

Small and medium-sized businesses (SMBs) made considerable progress with their digital transformations during the COVID-19 pandemic. This has...

  • Lucy Brooker
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  • 11 May 2022
  • Article
Free
SMBs tend to prefer to work with business applications vendors that have ESG credentials

Sustainability has become a high priority for SMBs since the outbreak of the COVID-19 pandemic. 46% of SMBs said they are more likely to purchase...

  • Lucy Brooker
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  • 31 March 2022
  • Article
Free
South Korean operators’ enterprise revenue grew strongly in 2021 and they have ambitious plans for future growth

SK Telecom aims to treble its enterprise revenue from by 2025 and KT aims to generate half of its revenue from B2B and digital services by 2025 (up...

  • Lucy Brooker
  • Catherine Hammond
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  • 14 February 2022
  • Forecast report
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Operator business services: Taiwan forecast 2021–2026

This report provides an outlook on the telecoms and ICT services market in Taiwan for micro, small, medium-sized and large enterprises. It contains...

  • Catherine Hammond
  • Lucy Brooker
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  • 1 February 2022
  • Article
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Assurance technology is becoming more important as 5G networks increase in number and complexity

Investment in 5G technology has become one of the main drivers of the telecoms software and services industry. This investment will be needed to...

  • Lucy Brooker
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