Acquisition activity in the customer engagement segment has remained relatively stable, with the exception of a spike in the number of acquisitions...

FutureNet World 2025 showcased how next-generation OSS and AI are transforming the telecoms industry. Many discussions centred on the ability of...

This tracker provides comprehensive details of mergers and acquisitions relevant to the customer engagement market segment, with information from...

Customer engagement solutions are increasingly incorporating copilots. The next step is to introduce autonomous agents, known as agentic AI, to...

Explore how fixed broadband operators can navigate price increases to maintain profitability while minimising customer churn. This report provides...

This tracker provides a list of products and solutions from vendors in the customer engagement...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

Learn more about the key services, features and strategies that mobile service providers use to differentiate their plans from their...

This country report and accompanying data provide a comprehensive overview of Montenegro's telecoms market, including KPIs and data on subscribers,...

This report highlights the recent trends from the Earth observation (EO) industry using information gathered in Analysys Mason's Earth...