Ericsson: customer engagement
15 August 2025 | Research
Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
Ericsson has a global footprint and continues to focus on revenue growth in emerging markets. It is also aiming to unlock 5G monetisation opportunities.
Information included in this report
- Strategy overview
- Analysis of Ericsson, including strengths and weaknesses
USD549
Log in to check if this content is included in your content subscription.
Author
Dennisa Nichiforov
Principal AnalystRelated items
Article
Customer engagement AI: operators are announcing less but deploying deeper
Tracker report
Operators’ customer-engagement-related AI activity: trends and analysis 2018–1H 2026
Company profile
Concentrix: customer engagement