This profile assesses Ericsson's configure, price and quote (CPQ) solutions that are specifically built for the telecoms...
This profile assesses Ericsson’s products and services in the customer engagement sector. Ericsson provides major equipment, software and...
The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...
Operators' ARPU for business mobile and fixed data services has not kept up with inflation despite some recent price rises. Much of the data in...
The private 5G network market is rapidly expanding and presents an opportunity for communications service providers (CSPs) to add new revenue...
Analysys Mason's IoT/M2M revenue and connections tracker provides the financial and operational details for operators and connectivity disruptors...
In this podcast, Tom Rebbeck, Partner and head of Analysys Mason's Consumer Services practice, is joined by Stefano Porto Bonacci, Senior Analyst and...
Vendor revenue in the service design and orchestration increased by 6.4% year-on-year in 2022. This article summarises the findings of our recent...
This report provides key findings from consumer survey data from Ireland and gives an analysis at the operator level. It covers fixed broadband,...
Sustainability initiatives are an increasingly decisive aspect of operations across many industries. Against a backdrop of rising energy costs and...
