CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...

There has been considerable M&A activity in the telecoms software market during the past year. In this article, we examine the drivers of M&A...

e& was the only major operating group in the Middle East and North Africa (MENA) that reported a year-on-year decline in revenue in USD terms in...

LONDON, UK, 1 November 2022 – Analysys Mason, a world-leading management consultancy focused on telecoms, media and technology (TMT), has hired...

Paul is a Principal working within our Transformation practice. He supports clients throughout the world with major business and IT change. More and more this involves addressing the issues, opportunities and risks presented by artificial...

CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

Monetisation platforms continue to be vital and mission-critical systems for communications service providers (CSPs) and accounted for more than...

Analysys Mason is pleased to be able to bring a contribution to the emerging debate on the role of online Content and Application Providers in...

The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...

Overview This programme explores how traditional enterprise and wholesale connectivity is evolving into programmable, API-driven NaaS platforms and commercial models. It looks at the transformation of underlay and overlay networks, automation trends...