• Events
  • Newsletters
  • Contact
  • What we do
    • Practice areas
      • Strategy
      • Transaction support
      • Transformation
      • Regulation and policy
      • Subscription research
    • Capabilities
      • Spectrum
      • Sustainability
      • Cost–benefit analysis
      • Primary research
      • Forecasting and benchmarking
      • Customer and operational excellence
      • Financial modelling and valuation
      • Cost modelling
  • Trending
  • Knowledge Centre
  • About
    • Who we work with
    • Our experts
    • Project experience
  • Careers
    • Your career journey
    • What we offer
    • What you will work on
    • The interview process
    • Our local offices

Knowledge Centre

Filters Available

  • (11)
  • (9)
  • (8)
  • (7)
  • (4)
  • (2)
  • (1)
  • (1)
  • (3)
  • (3)
  • (2)
  • (2)
  • (2)
  • (2)
  • (1)
  • (1)
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • (3)
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • ()
    • (2)
    • ()
    • ()
    • (3)
    • (19)
    • (39)
    • (7)
    • (3)
    • (3)
    • (9)
    • ()
    • (2)
    • ()
    • ()

Sort by:

Most relevant Date

Selected:

Digital Experience
Result image
  • 27 October 2022
  • Article
Buy now
CSPs are redesigning the digital customer journey to reduce costs and improve the customer experience

CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

  • Michelle Lam
Result image
  • 21 October 2022
  • Article
Buy now
SaaS deployments in the OSS/BSS markets will grow rapidly, accounting for 22% of revenue by 2027

SaaS enables CSPs to experiment with new services without the risk associated with the high upfront cost of other deployment...

  • Raúl Simmons Pérez
Result image
  • 4 October 2022
  • Article
Free
Digital marketplaces give CSPs a gateway to new B2B opportunities

The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...

  • Michelle Lam
Result image
  • 3 October 2022
  • Article
Free
Digital Transformation World is back to full strength and showcased new vendors in the market

TM Forum’s Digital Transformation World (DTW) 2022 was held in Copenhagen on 20–22 September 2022. Beyond the excitement of the return of...

  • Justin van der Lande
Result image
  • 31 May 2022
  • Article
Buy now
Next-generation BSS platforms are formed of three main building blocks

The three fundamental building blocks of BSS of the future are customer engagement, monetisation platforms and digital marketplaces. In the long...

Result image
  • 12 April 2022
  • Article
Free
Analysys Mason’s survey findings: CSPs’ B2B success will be defined by the flexibility of their commercial models

This article gives an overview of the key findings from Analysys Mason's report 'CSPs’ B2B success will be defined by the flexibility of their...

Result image
  • 12 April 2022
  • Survey report
Buy now
Engagement with CSPs’ digital channels 2021: Asia–Pacific

This report assesses 29 CSPs across 10 countries in APAC and highlights important trends in digital...

  • Grace Langham
Result image
  • 11 April 2022
  • Survey report
Buy now
Engagement with CSPs’ digital channels 2021: Europe

This report assesses 43 European CSPs and highlights important trends in digital experience in...

  • Grace Langham
Result image
  • 11 April 2022
  • Survey report
Buy now
Engagement with CSPs’ digital channels 2021: Middle East and Africa

This report assesses 17 CSPs in the Middle East and Africa and highlights important trends in digital experience across the...

  • Grace Langham
Result image
  • 7 April 2022
  • Survey report
Buy now
Engagement with CSPs’ digital channels 2021: Americas

This report assesses 15 CSPs in the Americas to highlight important trends in digital experience across the...

  • Grace Langham
  • 1
  • 2
  • 3
  • 4
Next Pagination next
Questions Contact our experts...

Contact us

Denotes mandatory fields

Contact us

Denotes mandatory fields

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Analysys Mason Privacy Policy.
Sign up
  • Press
  • Ts & Cs
  • Privacy
  • Modern Slavery Act
  • Carbon Reduction Plan (UK)
© Copyright Analysys Mason 2023 Analysys Mason Logo

We use cookies to improve your experience

We use cookies to improve the functionality and performance of this site. Please click 'Accept' to continue browsing the site. Learn about our use of cookies in our Privacy Policy.

We value your privacy

Please provide your consent for cookie usage on analysysmason.com. We use the following cookie types.

  • Essential cookies enable you to move around the website and use its features, such as accessing secure areas.
  • Third-party cookies enable us to monitor site usage. They will NOT be used to gather information that could be used for marketing to the user; or to remember user preferences or IDs outside a single session.
  • Session cookies are stored only temporarily during a browsing session and are deleted from the user's device when the browser is closed.
  • Persistent cookies create a convenient and faster website experience by remembering information, settings, preferences, or sign-on credentials.