CSPs will need to invest in next-generation CPQ systems to compete effectively
Configure, price, quote (CPQ) systems enable communications service providers (CSPs) to configure complex services, price them accurately and generate quotes quickly. The telecoms industry has unique, increasingly specialised, requirements for CPQ systems because CSPs have expanded their portfolios to include B2B and advanced 5G services.
Related items
Forecast report
Customer engagement: worldwide forecast 2024–2029
Report
AI in telecoms: a strategic guide for operators and vendors
Article
CSPs’ spending on customer engagement is growing due to a focus on customer experience and retention