ServiceNow’s acquisition of Era Software will help it fulfil its aims for a unified observability solution

21 October 2022 | Research

Dennisa Nichiforov

Article | PDF (3 pages) | Automated Assurance

"ServiceNow will be able to provision a complete view of cloud-based networks and IT environments by integrating multiple forms of telemetry data (traces, logs and metrics) into a unified platform."


ServiceNow announced on 5 October 2022 its intention to acquire Era Software, an observability start-up that focuses on log data management. ServiceNow is expecting that this acquisition will allow it to offer an end-to-end observability solution.


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