Dialpad: UCaaS and business communications solutions
Dialpad is a US-based provider of proprietary unified communications-as-a-service (UCaaS) and contact centre-as-a-service (CCaaS) solutions. It uses the data from these services to deliver AI-generated insights to users.
Information included in this report
- data about Dialpad
- an overview of the company's strategy, including its acquisitions
- lessons for other providers
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Author
Matt Small
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