Huawei: customer engagement
01 August 2022 | Research
Huawei’s customer engagement offerings include SmartCare, Customer Engagement Center (CEC) and Commerce. The company is focused on expanding the scope of its customer experience management functionalities to provide cloud-native and omni-channel platforms for B2B use cases.
Information included in this profile
- Strategy overview
- Analysis of Huawei, including strengths and weaknesses