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Next-generation communication services tracker 2Q 2021

28 July 2021 | Research

Stephen Sale

Tracker | Future Comms

""Operators are upgrading the feature set of their communication services."


Analysys Mason's Next-generation communication services tracker helps you to keep pace with changes in the rapidly-evolving communication services sector. We track over-the-top (OTT) communications services (such as WhatsApp Messenger and LINE), operator IP-based messaging apps (such as RCS and BiP) and VoLTE/VoWi-Fi) deployments.

For each service, we collate publicly available data on pricing (where applicable), features and adoption.

Data coverage

This tracker provides information about pricing, coverage, features and take-up for:

  • operator-provided voice and messaging services (whether a proprietary IP-based service or standards-based service)
  • OTT communications services (such as Telegram, LINE and WhatsApp Messenger).

Geographical coverage

The tracker includes worldwide data, which can be filtered into the following eight regions.

  • North America
  • Western Europe
  • Central and Eastern Europe
  • Developed Asia–Pacific
  • Emerging Asia–Pacific
  • Latin America
  • Middle East and North Africa
  • Sub-Saharan Africa


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