Agentic AI: How telecoms operators can advance towards autonomous operations

Adaora Okeleke, Principal Analyst and expert in AI and data management at Analysys Mason, speaks to Dave Duggal, Founder and CEO of EnterpriseWeb, to explore how agentic AI can help telecoms operators realise their ambitions for autonomous operations. Drawing on insights from Analysys Mason’s reports Understanding AI agents in the telecoms industry and Addressing the challenge of AI agent interoperability, they discuss how operators can apply agentic AI and the concept of ‘ontology’ to achieve their autonomous operations objectives. 

They discuss:

• operators’ objectives and vision for adopting agentic AI
• the current state of adoption and the challenges operators face in deploying agentic AI today
• practical steps to overcome these challenges and progress towards autonomous operations.

This discussion offers clear, actionable perspectives for decision makers seeking to understand the potential of agentic AI and how to apply it effectively to automate telecoms operations. 

Learn more in the related reports: Understanding AI agents in the telecoms industry and Addressing the challenge of AI agent interoperability.