Small and medium-sized enterprise security services usage: 1Q 2025 business survey

Analysys Mason surveyed 910 small and medium-sized enterprises (SMEs) (businesses with 1–249 employees) in Germany, Singapore, the UK and the USA in 1Q 2025 to assess their telecoms and IT usage patterns and buying behaviours.

This report focuses on findings from the questions that we asked SMEs about their use of security services. It also assesses buyer behaviour for these services and considers how responses vary by country and industry vertical. 

Topics analysed

• Top IT spending priorities for SMEs
• Internal cyber-security expertise
• Propensity to procure security services together with network services
• Willingness to buy security services from telecoms operators
• The main challenges that SMEs face when implementing cyber-security solutions

Questions answered in this report

• How important is cyber security to businesses?
• What are the main challenges facing businesses in implementing effective cyber-security solutions?
• Which security solutions are businesses buying currently?
• For which security solutions are businesses planning to increase spending?
• What are the best opportunities for operators to increase their share of the cyber-security market?

Geographical coverage

• Germany
• Singapore
• UK
• USA