Telecoms software and services: consolidated worldwide forecast 2020–2025

07 January 2021 | Research

Larry Goldman

Forecast report | PPTX and PDF (65 slides); Excel | Telecoms Strategy and Forecast

"Telecoms software spending will grow at a CAGR of 8.8% during 2020–2025, driven by a large shift to cloud and the need to support 5G roll-outs."


This report provides forecasts for the overall communications service provider (CSP) spending on telecoms software and related services for 2020–2025. It provides details on spending by delivery model, service type, sub-segment and region and major drivers, including 5G. The report also provides recommendations for vendors and CSPs.


This report provides a detailed 5-year forecast of the worldwide telecoms software market, split into the following areas.





Telecoms service sectors

  • AI and analytics (AIA)
  • Automated assurance (AA)
  • Customer engagement (CE)
  • Monetisation platforms (MP)
  • Network automation and orchestration (NAO)
  • Network cloud infrastructure (NCI)
  • Service design and orchestration (SDO)
  • Video and identity platforms (VIP)


  • Central and Eastern Europe (CEE)
  • Developed Asia–Pacific (DVAP)
  • Emerging Asia–Pacific (EMAP)
  • Latin America (LATAM)
  • Middle East and North Africa (MENA)
  • North America (NA)
  • Sub-Saharan Africa (SSA)
  • Western Europe (WE)


  • Mobile
  • IoT
  • Consumer fixed
  • Business fixed


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