Accelerating the take-up of SaaS-based solutions for BSS

18 November 2022 | Research

Raúl Simmons Pérez

Strategy report | PPTX and PDF (6 slides) | Monetisation Platforms| Customer Engagement

"Spending on SaaS solutions will account for less than 30% of the overall spending in the BSS segment by 2027, despite growing at a CAGR of nearly 19% between 2021 and 2027."


Communications service providers' (CSPs') attitude towards SaaS-based solutions is undergoing a sea-change driven by the widespread success of such solutions in other industry verticals. However, the adoption of SaaS-based solutions in BSS has been lower than anticipated, despite the much-discussed benefits.

Information included in this report

  • Differences between best-of-breed SaaS and native SaaS solutions
  • Overview of the primary benefits of adopting SaaS solutions in the BSS segment
  • Guidance for how CSPs can implement the SaaS deployment model in their organisations


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