Automated Assurance

Overview

This programme examines automated assurance in various contexts including how telecoms operators can achieve higher NOC and SOC efficiencies, shift their focus from the network to service quality and customer experience, move from physical to virtual networks, and enable closed-loop automation. The programme is based on 25 years of research and interviews with vendors and operators to produce annual market share reports, 5-year forecasts and strategy reports.

Topics for 2026

• Preventive assurance
• Service-level agreement (SLA)- and intent-based support
• Security integration

Typical client enquiries

• What is the current size of the automated assurance market, how is it projected to grow and who are the leading players?
• Which features and capabilities drive differentiation within the automated assurance market segment?
• How are operators implementing AI and GenAI within their network domain and how is this supporting their journey to autonomous networking L4/L5?
• What are the biggest barriers for operators to the successful implementation of AI/automation within their network domain?
• How do operators implement SLAs and how are they used to differentiate operators’ services to gain a competitive edge in the market?