UC and Digital Services
The UC and Digital Services (UCDS) module encompasses a broad array of categories, including communication, collaboration, digital marketing and advertising, and web services. UCDS is the future of business collaboration, connecting team members, customers, partners, and suppliers anytime, anywhere, and on any device. According to Analysys Mason's SMB Technology Forecaster, SMBs (1–999 employees) are expected to spend USD474 billion on IT solutions in this category in 2028.
This module provides detailed spending forecasts for 19 UCDS categories and offers insights into the market size and potential within the UCDS space.
We can provide you with robust fact-based insights into the strategic questions that you need to answer.
The UC and Digital Services module provides you with:
UC and digital services categories covered:
Operators should offer security solutions, web services and business apps to align with SME spending priorities
Business survey 2023: telecoms operators are gaining share in the SME ICT services market in the USA
Analysys Mason’s SMB Barometer 1Q 2023