WhatsApp’s new pricing will accelerate the adoption of its business messaging services

WhatsApp revised the pricing of its application-to-person (A2P) messaging service, WhatsApp for Business, in July 2025. The new prices are lower and...

Selected MNOs are showing their peers how to use eSIM services to compete with digital-only rivals

Odido, Telefónica, T-Mobile USA and Vodafone have launched new eSIM-enabled services in 2025. eSIMs help operators to expand their addressable...

Telecoms operator B2B growth strategies: case studies and analysis (volume II – operators in the Middle East and Africa)

This report analyses the B2B revenue growth strategies of 10 telecoms operators in the Middle East and Africa (MEA). The report also explores the...

How telecoms operators focus on digital investments in MENA to create new hooks for growth and diversification

The digital services sector is thriving globally, including in MENA. In recent years, communication service providers (CSPs) have been the key...

Demonstrating the multi-million-dollar revenue uplift that AI can bring for public-sector organisations across the Middle East

Leading by example in artificial intelligence (AI) allowed a public-sector client to create a roadmap of AI use cases with immediate...

Another Satellite Capacity Pricing Plunge on the Horizon

Since the first quarter of 2020, satellite capacity pricing decline has been slowing down. NSR's recently-released Satellite Capacity Pricing Index,...

The increasing use of spin-offs highlights an alternative B2B growth strategy that operators should consider

Several operators have spun off B2B units in a trend that runs counter to the established strategy of using acquisitions to bolster such divisions....

Operator groups in MENA had mixed results in 2021 as they slowly recovered from the impact of COVID-19

The economies of most countries in MENA started to recover in 2021 as COVID-19-related restrictions were gradually lifted. As a result, many...