CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

Continuous integration and continuous delivery/deployment (CI/CD) adoption for operators’ mobile networks will become much more widespread in...

Oracle used its Analyst Summit in Redwood California to provide the latest update on the Oracle Cloud Infrastructure (OCI) services, the Oracle...

Analysys Mason attended MEF’s Global NaaS Event (GNE) in Dallas, Texas from 28–30 October 2024. This unique, network-as-a-service...

AI/ML and ease of access to satellite imagery will increase the adoption of big data solutions, thereby enabling the Earth observation market to grow...

Wholesale satellite capacity from Starlink is as much as seven times cheaper than competing geostationary capacity, in verticals such as enterprise,...

In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...

Operators are better trusted than global tech innovators in many countries worldwide, but as a group they have failed to capitalise on many...

Telecoms providers are facing a crucial dilemma; they either have to invest to keep up with the market demand or sell off parts (or all) of their...

As a resource-intensive industry, telecoms companies must take responsibility for curtailing waste streams connected to network infrastructure,...