Colt analyst day 2019: Colt’s focus on high-quality connectivity services appears to be succeeding

At its analyst day in June 2019, Colt provided an update on its long-term strategy to focus on delivering high-bandwidth network services with enhanced features and high-quality customer service. The strategy appears to be succeeding, with the business delivering a reported 3.3% year-on-year revenue growth on an organic basis – a creditable result in a challenging business connectivity market. The factors behind this success provide potential lessons for other operators.