Charging systems for standalone 5G will drive CSP spending on next-generation monetisation platforms

Communications service providers (CSPs) are continuing to overhaul their legacy monetisation platforms. Net spending in this segment declined by 1.1% year-on-year in 2020, but this masks CSPs’ increased spending on newer and more efficient systems that are cheaper than the systems they replace. Cloud-native compliance and 5G and ecosystem readiness are the key factors that CSPs are focusing on as they upgrade their incumbent systems. However, the critical nature of monetisation systems and CSPs’ other investment priorities mean that the complete transformation of this segment will take at least 10 years.