ServiceNow: service design and orchestration
25 July 2025 | Research
Company profile | PPTX and PDF (2 slides) | Service Design and Orchestration| Applications Data and Strategies
ServiceNow is a leading provider of IT and customer service management solutions for various industries. In recent product releases, ServiceNow has focused on AI-driven automation, agentic AI and telecoms-specific capabilities.
Information included in this report
- An overview of ServiceNow's strategy
- An analysis of the company’s strengths and weaknesses
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