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Mobile services in North America: trends and forecasts 2020–2025

17 December 2020 | Research

Rémy Giraud

Forecast report | PPTX and PDF (11 slides) | Mobile Services

"The mobile segment will recover quickly from the effects of the COVID-19 pandemic: mobile retail revenue in North America will grow by USD26 billion (11%) between 2020 and 2025."


Economic recovery following the negative impact of the COVID-19 pandemic and a reduction in competition in the mobile segment in the USA will result in strong mobile revenue growth in North America between 2019 and 2025. This report analyses how the mobile segment in North America will evolve over time, based on market developments, regulatory policy and operator strategies.

This report provides:

  • a 5-year forecast of 113 mobile KPIs for North America (NA) and for Canada and the USA
  • an in-depth analysis of the trends, drivers and forecast assumptions for each type of mobile service
  • an overview of operator strategies and country-specific topics, which highlights similarities and differences between countries
  • a summary of results and key implications for mobile operators.

Geographical coverage

Countries modelled individually

  • Canada
  • USA

Data coverage 



  • Handset, mobile broadband, IoT
  • Prepaid, contract
  • 2G, 3G, 4G, 5G
  • Smartphone, non-smartphone



  • Service, retail, wholesale
  • Handset, mobile broadband, IoT
  • Handset voice, messaging, data
  • Prepaid, contract
  • 2G, 3G, 4G, 5G



  • Outgoing voice minutes, MoU
  • Mobile data traffic

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Sample pages