Service design and orchestration: worldwide market shares 2019

10 August 2020 | Research

Market share report | PPTX and PDF (30 slides); Excel | Service Design and Orchestration

"The modernisation of fulfilment systems, 5G network planning and the orchestration of complex services led to 1.4% growth in the SDO market in 2019."


This report provides market share data for communications service provider (CSP) spending on telecoms-specific service design and orchestration (SDO) software systems and related services for 2019. It provides details of how the spending varied by delivery model, service type, vendor and region. The report also includes profiles of the leading vendors in the market.

Service design and orchestration total revenue by vendor, worldwide, 2019


Key questions answered in the service design and orchestration market share report

  • What was the overall size of the market (service design and orchestration software systems for the telecoms industry) and what drove this spending among CSPs?
  • How did the spending vary across different sub-segments of the service design and orchestration market?
  • Who are the major vendors and what is their share of revenue in the service design and orchestration systems market?
  • What are the different drivers and growth rates of CSP spending on products and professional services?

Service design and orchestration total revenue by type, worldwide, 2019


Who should read this report

  • Vendor strategy teams that need to understand where growth is slowing and where it is increasing across different sub-segment categories.
  • Product management teams responsible for feature functionality and geographical focus, and product marketing teams responsible for market share growth.
  • Market intelligence teams at vendors that want to understand how their competitors compare with each other.
  • CSPs that are planning digital transformation journeys and want to ensure that their current vendors are staying up to date.

This report provides:

  • detailed market share data for the service design and orchestration software systems market overall, as well as four sub-segments:
    • activation
    • inventory management
    • engineering systems
    • order management
  • an Excel data spreadsheet of revenue and share for the top-six vendors in this segment, split by type and by region
  • detailed profiles of 11 vendors in this market.

Company coverage

  • Amdocs
  • Ericsson
  • Forsk
  • GE Smallworld



  • Hansen Technologies
  • Hewlett Packard Enterprise (HPE)
  • Infovista
  • Netcracker


  • Nokia
  • Oracle


Log in

Log in to check if this content is included in your content subscription.