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Flytxt: customer engagement

John Abraham Principal Analyst, Research

"Flytxt's modular approach with its NEON-dX platform enables it to continuously innovate and offer new capabilities to operators."

Flytxt is a software product company that provides data analytics and AI-driven customer engagement solutions to communications service providers (CSPs) worldwide. Its portfolio includes platforms and applications and optional marketing, data science and technical support services. This profile focuses on the Flytxt’s customer engagement capabilities.

This company profile provides:

  • a company summary
  • analysis of the company's strategic direction
  • a summary and brief analysis of its business drivers
  • an overview of significant customers
  • analysis of strengths, weaknesses, opportunities and threats.