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Seven areas of uncertainty in the enterprise communications market

Tom Rebbeck Research Director, Enterprise and IoT

"The enterprise market is crucial for operators, but general trends in this market are often poorly understood outside of enterprise divisions of operators."

Free white paper

Seven areas of uncertainty in the enterprise communications market front cover

The enterprise communications market is crucial for operators –it generates at least 20% (and in some cases more than 40%) of revenue for most incumbents.

However, general trends in the enterprise market are often poorly understood by industry stakeholders who are outside of enterprise divisions of operators, partly because the operators do a bad job of explaining developments. Many vendors have a limited grasp of the opportunity, which leads to (sometimes contradictory) misconceptions. For example, some vendors see enterprise communications as a market that has strong growth potential, while others assume that the legacy services are in persistent decline and that operators are ill-placed to ride new waves of growth.

This white paper, aimed at vendors and other interested observers, explores the various areas of uncertainty in the enterprise communications market and, wherever possible, uses data to provide clarity.