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Managed service provider services: worldwide forecast 2018–2023

Terry van Staden Analyst, Research

"We expect MSPs to be one of the fastest-growing providers of ICT services – MSP revenue will increase at an average rate of 12% from 2018 to 2023."

Managed service providers (MSPs) have a large and rapidly expanding opportunity. We expect MSPs to account for 11% of the USD2.8 trillion ICT market worldwide by 2023. This report forecasts nine different ICT service categories for MSPs, with more-granular detail on the three most important service categories for MSPs: IT and managed services, infrastructure and business applications.

This report provides:

  • forecasts for nine different high-level service categories from 2018–2023
  • cloud and on-premises growth comparisons
  • forecasts for spending across business sizes
  • more-granular forecasts for the service categories that are most important to MSPs: IT and managed services, infrastructure and business applications.