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Telecoms services forecast for small and medium-sized enterprises: emerging Asia–Pacific 2017–2022

29 November 2017 | Research

Catherine Hammond

Forecast report | PPTX and PDF (13 slides); Excel | SME Strategies

"Telecoms service revenue in emerging Asia–Pacific will increase in all SME segments, supported by strong growth in mobile data services."

This report provides an outlook on the telecoms services market for small and medium-sized enterprises (SMEs) in emerging Asia–Pacific, including country views for China, India, Indonesia Malaysia and the Philippines. It provides forecasts for fixed and mobile voice and data network services and other business services, including security and cloud.

This report provides:

  • forecasts for operator services to SMEs including fixed and mobile voice and data services and other business services including security and cloud
  • an estimate of the total market for new business services and the share that operators are likely to achieve for each service
  • quantification of revenue, connections or users, and ARPU for each service and each SME segment (micro, small and medium)
  • demographic data on the number of employees, enterprises and sites within each segment
  • data for the emerging Asia–Pacific region as a whole and for five countries
  • individual profiles for China, India, Indonesia, Malaysia and the Philippines.


Geographical coverage



Regions modelled

  • Emerging Asia–Pacific


Countries modelled individually

  • China
  • India
  • Indonesia
  • Malaysia
  • Philippines


  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)



  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Enterprise size


  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)



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