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Operator business services: USA forecast 2018–2023

04 March 2019 | Research

Catherine Hammond Terry van Staden

Forecast report | PPTX and PDF (18 slides) | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies


"Operator business services revenue in the USA is expected to increase slightly during the forecast period, driven by the growing demand for IoT connectivity and ICT services."

This report provides an outlook on the telecoms and ICT services market in the USA for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, unified communications and public and private cloud services.

This report contains:

  • forecasts for operator services to micro, small and medium-sized enterprises (MSMEs) and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and co-location and hosting
  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • an estimate of the total market addressable by operators for ICT business services and the likely share achievable by them for each service
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

This report also provides brief profiles of operators active in the enterprise market in the USA including AT&T, CenturyLink, Charter, Comcast, GTT, Sprint, T-Mobile, Verizon, Windstream and Zayo.

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