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Small and medium-sized businesses: technology buying behaviour and channel preferences - survey results

Tom Rebbeck Research Director, Operator business services and IoT
Deepinder Sahni Principal, Consulting

Analysys Mason presents the key findings from its worldwide small and medium-sized businesses (SMBs) IT and technology survey.

We interviewed 3000 global SMBs and asked questions on topics relating to all aspects of businesses’ telecoms and technology usage and future plans including: digital transformation; cloud services; telecoms, IoT and cyber security; channels to market and business formation.

Top level findings are highlighted in the infographics below. For more information on each of the key findings download our survey results report summary.

 

Geographical coverage

Analysys Mason's survey was conducted in the following 10 countries.

  • Australia
  • China
  • France
 
  • Germany
  • India
  • Indonesia
 
  • Saudi Arabia
  • South Africa
 
  • UK
  • USA