knowledge centre

Telecoms software: consolidated worldwide forecast 2018–2022

Dana Cooperson Research Director
Gorkem Yigit Senior Analyst, Research
John Abraham Principal Analyst, Research
Caroline Chappell Research Director
Larry Goldman Head of Telecoms Software
Justin van der Lande Principal Analyst, Research
Anil Rao Principal Analyst, Research

"Digital transformation, automation and 5G will be the major drivers of growth in telecoms software and services revenue (4.9% CAGR 2017–2022), and will push the market to USD95.1 billion."

Communications service providers' (CSPs') investments in telecoms software and professional services will increase from USD74.9 billion in 2017 to USD95.1 billion in 2022. The growth in the market will come from spending on new systems and services that support NFV/SDN and AI/analytics-driven automation, enterprise and video services, 5G and the delivery of more-digital, omni-channel customer experience and engagement.


This forecast report provides a detailed 5-year forecast of the worldwide telecoms software market, split into the following areas.





Telecoms service sectors

  • AI and analytics (ANA)
  • Automated assurance (AA)
  • Customer engagement (CE)
  • Digital infrastructure (DI)
  • Monetisation platforms (MP)
  • Network automation and orchestration (NAO)
  • Service design and orchestration (SDO)
  • Video and identity platforms (VIP)


  • Central and Eastern Europe (CEE)
  • Developed Asia–Pacific (DVAP)
  • Emerging Asia–Pacific (EMAP)
  • Latin America (LATAM)
  • Middle East and North Africa (MENA)
  • North America (NA)
  • Sub-Saharan Africa (SSA)
  • Western Europe (WE)


  • Mobile
  • IoT
  • Consumer fixed
  • Business fixed

The report also provides:

  • details of the evolving business environment and key topics that will have an impact on the market in the near and long term
  • an examination of the market drivers and inhibitors that support the forecast data through to 2022.