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Telecoms software: worldwide market shares 2015

Larry Goldman Head of Telecoms Software
Dana Cooperson Research Director
Justin van der Lande Principal Analyst, Research
Caroline Chappell Research Director
Anil Rao Principal Analyst, Research
John Abraham Principal Analyst, Research
Gorkem Yigit Senior Analyst, Research

"CSPs' investments related to becoming digital service providers and virtualising their networks drove spending in the telecoms software market in 2015."

Digital transformation and virtualisation were two key drivers of revenue growth for vendors in the telecoms software market in 2015. Customer care and service delivery platforms were the segments with the highest rates of growth (5.4% and 6.7%, respectively). CSPs that are interested in becoming digital service providers were focused on cloud-native systems and preparing for virtualised/hybrid networks.


  • provides detailed market share data for the worldwide telecoms software market, split into:
    • two areas of spending (product-related and professional services)
    • seven segments and their sub-segments (see below)
    • eight geographical regions (see below)
  • identifies the market-leading vendors in each segment
  • includes an overview of key trends in the telecoms software market in 2015 and an analysis of the business environment.


The report and data annex provide detailed market share data for the following telecoms software segments and sub-segments.

Revenue management


Service delivery platforms


Customer care

  • Billing
    • Prepaid
    • Postpaid
    • Convergent
  • Partner and interconnect
  • Mediation
  • Policy management
  • Subscriber data management
  • Content management and delivery
  • Telecoms application servers
  • Customer interaction
  • Customer relationship management
  • Subscriber management
  • Device management

Service fulfilment


Service assurance


Network orchestration and management systems

  • Order management
  • Inventory management
  • Activation
  • Engineering systems
  • Service management
  • Fault and event management
  • Performance monitoring
  • Workforce automation
  • Probe systems
  • Network orchestrators
  • SDN controllers
  • Virtual infrastructure managers


  • Business analytics
  • Revenue assurance
  • Network analytics


Geographical coverage

The market share data is split into the following four regions:

  • Central and Eastern Europe (CEE)
  • Developed Asia–Pacific (DVAP)
  • Emerging Asia–Pacific (EMAP)
  • Latin America (LATAM)
  • Middle East and North Africa (MENA)
  • North America (NA)
  • Sub-Saharan Africa (SSA)
  • Western Europe (WE)



Analysys Mason tracks the market shares of more than 200 independent software suppliers and network equipment manufacturers' software business units, including the following market leaders:

  • Alcatel-Lucent
  • Amdocs
  • Avaya
  • CA
  • Cisco Systems
  • Comverse
  • CSG International
  • Ericsson
  • Hewlett-Packard (HP)
  • Huawei Technologies
  • IBM
  • JDS Uniphase (JDSU)
  • NEC/NetCracker
  • Nokia
  • Oracle
  • Samsung
  • SAP
  • Synchronoss
  • Tektronix Communications
  • ZTE