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Direct carrier billing: increased interest from large technology firms is driving the market

John Abraham Principal Analyst, Research

"DCB is being used more frequently by CSPs, vendors and merchants, but still accounts for only a small portion of consumers' online spending."

Direct carrier billing (DCB) is an online payment mechanism that allows customers to pay for their purchases by crediting them to their mobile phone bill. The interest in DCB is increasing of late thanks to the take-up from large technology companies and end users' growing awareness of the service.

This report provides:

  • a discussion on the key drivers moving DCB forward
  • a discussion on how technology firms are approaching DCB
  • information about communications service providers' (CSPs') key concerns regarding DCB adoption
  • recommendations for vendors and CSPs.