Operators are consolidating their corporate spaces to drive cost efficiencies, but this approach could create complex challenges for the...

Accenture is a leading professional services firm that continues to prioritise M&A activity, while focusing its strategy on delivering...

What is the problem with operators’ pay-TV services? How do we fix that problem? This presentation explores findings from our report on...

ServiceNow recently unveiled its unified customer relationship management (CRM) platform named ServiceNow CRM. This profile assesses...

Salesforce offers cloud-based customer relationship management (CRM) solutions and enterprise applications that are focused on marketing, sales,...

Genesys is a global provider of cloud-based and AI-powered customer experience and contact centre solutions. This profile assesses Genesys’s...

Amdocs is a leading provider of BSS/OSS products and services covering the entire lead-to-care customer lifecycle. This profile assesses...

This profile assesses CSG’s products and services in the customer engagement market. CSG is focused on providing solutions to both win...

Analysys Mason provides detailed 5-year forecasts of the telecoms market in the Middle East and North Africa. This report focuses on operators’...

Analysys Mason provides detailed 5-year forecasts of the telecoms market in the Middle East and North Africa. This report focuses on operators’...