CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

This report provides forecasts for the overall communications service provider (CSP) spending on OSS/BSS products and related services for...

The introduction of the eSIM-only iPhone in the USA is set to disrupt the eSIM connectivity value chain. Vendors have no choice but to adapt their...

Operators may revert to on-premises deployments as the eSIM market matures, thereby forcing vendors to disaggregate their eSIM solutions. Vendors...

This report provides market share data for communications service provider (CSP) spending on OSS/BSS software and services for 2021. It provides...

This report explores how five different vendors are approaching SD-WAN. It outlines each vendor’s strategy for SD-WAN, their key communications...

The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...

A digital marketplace allows CSPs to co-design and co-create new offerings that serve cross-industry requirements by combining their services with...

The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...

Energy costs account for up to 40% of CSPs’ operating expenses. This report investigates the role of inventory systems in CSPs' energy...