Oracle has revamped its customer experience strategy. This profile assesses Oracle’s business support systems (BSS) products and services in...

Ericsson’s integrated Digital Monetization Platform allows customers to monetise their commercial service offerings. Ericsson’s services...

Accenture is a leading professional services firm that continues to prioritise M&A activity, while focusing its strategy on delivering...

NICE is a major provider of cloud-based customer experience platforms and AI-powered contact centre solutions. This profile assesses NICE’s...

ServiceNow recently unveiled its unified customer relationship management (CRM) platform named ServiceNow CRM. This profile assesses...

Salesforce offers cloud-based customer relationship management (CRM) solutions and enterprise applications that are focused on marketing, sales,...

Flytxt is an independent supplier of AI and omni-channel marketing automation solutions for customer lifetime value management and customer...

Genesys is a global provider of cloud-based and AI-powered customer experience and contact centre solutions. This profile assesses Genesys’s...

Amdocs is a leading provider of BSS/OSS products and services covering the entire lead-to-care customer lifecycle. This profile assesses...

This profile assesses CSG’s products and services in the customer engagement market. CSG is focused on providing solutions to both win...