Operators across the Asia–Paciifc region will respond to stagnation in the telecoms markets with new initiatives to cut costs and seek new...

Nokia and Ericsson became the NAO segment leaders in 2021. This article provides a broad perspective on NAO market drivers and vendor activity, and...

The economies of most countries in MENA started to recover in 2021 as COVID-19-related restrictions were gradually lifted. As a result, many...

This report assesses 29 CSPs across 10 countries in APAC and highlights important trends in digital...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

This article reviews the 2022 financial performance of 13 large telecoms operators in a mix of high-income countries...

The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...

Jonathan is a Senior Consultant based in our Bonn office. He joined Analysys Mason as an intern in 2021 and has been a consultant since 2023. He specialises in cyber-security projects where he works in both conceptual and technical areas. Jonathan...

Companies using AI to realise operational and commercial benefits will have learned that – regardless of the use case – data is at the...